
Improved Patient Experience Starts With The Dental Office Receptionist
Your Dental Office Receptionist Make a Lasting First Impression First impressions are important. When patients are walking into the waiting room, have that area reflect the practice’s attitude toward overall patient comfort. It should be clean, calm, and relaxing. This also reflects on the receptionist’s appearance. To establish a lasting and professional impression, receptionists...Read More
The Value of HR Skills For Your Dental Practice Manager
HR Skills For Your Dental Practice Manager If you’re a dental practice owner, the following real-world headlines might give you some heartburn. U.S. Department of Labor investigation results in Tennessee dental practice paying $50,000 in back wages and liquidated damages (US Department of Labor) Company to pay $584,000 for firing employees who demanded overtime (Washington Post) Court orders...Read More