Acquire indispensable skills that will help boost dental office revenue and improve the health care of your patients

Customer Service Series 

This 5 course series will bring you and your organization the following benefits:

• Teach your dental front desk staff how to consistently provide excellent patient experience 
• Learn tools to  build patient trust and confidence in your dental office 
• Create an environment that helps attract and retain patients 
• Gain a competitive edge by interacting with patients with disabilities in sensitive, respectful ways
• Equip front desk staff with standardized protocols to handle situations such as dental emergencies, lateness among others etc

Getting Your Patients To Say Yes 

This 8 course series will bring you and your organization the following benefits:

• Develop strategies that help you to increase treatment acceptance by patients
• Overcome patient objections to treatment in ways that preserve relationships
• Become more comfortable managing discussions about treatment
• Understand how patients with different communication styles prefer treatments to be presented to them.

Take our self-assessment to learn whether or not your front-office, back-office, and management are operating optimally and using best practices.