You only get one chance to make an excellent first impression!
DEVELOP YOUR TEAM TO GROW YOUR BUSINESS.
Patient Experience Courses
FEATURED COURSE SERIES
Acquire indispensable skills that will help boost dental office revenue and improve the health care of your patients
Customer Service Series
This 5 course series will bring you and your organization the following benefits:
- Teach your dental front desk staff how to consistently provide excellent patient experience
- Learn tools to build patient trust and confidence in your dental office
- Create an environment that helps attract and retain patients
- Gain a competitive edge by interacting with patients with disabilities in sensitive, respectful ways
- Equip front desk staff with standardized protocols to handle situations such as dental emergencies, lateness among others etc
Getting Your Patients To Say Yes
This 8 course series will bring you and your organization the following benefits:
- Develop strategies that help you to increase treatment acceptance by patients
- Overcome patient objections to treatment in ways that preserve relationships
- Become more comfortable managing discussions about treatment
- Understand how patients with different communication styles prefer treatments to be presented to them.
Sign Up For A Free Course
Experience one of our courses to see the difference
A FEW MORE REASONS WHY
Investing in patient experience is crucial to maintaining and growing the dental practice revenue.
Grow Your Brand
Create Patient Loyalty
Enjoy More Referrals
Decrease Cancellation Rates
Dental Practice Analysis
Take our self-assessment to learn whether or not your front-office, back-office, and management are operating optimally and using best practices.