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YOUR FUTURE STARTS NOW

  

Login

Login Contact Us

logologologo
  • NGT Academy
    • Why Us
    • eLearning Advantages
  • Training Path
    • Practice Management
    • Patient Experience
    • Personal Development
  • Solutions
    • Course Bundles
    • Team Training
    • TurnKey LMS
    • Custom Training Creation
  • Resources
    • Articles
    • eBook

YOUR FUTURE STARTS NOW

  • NGT Academy
    • Why Us
    • eLearning Advantages
  • Training Path
    • Practice Management
    • Patient Experience
    • Personal Development
  • Solutions
    • Course Bundles
    • Team Training
    • TurnKey LMS
    • Custom Training Creation
  • Resources
    • Articles
    • eBook

DEVELOP YOUR TEAM TO GROW YOUR BUSINESS.

Patient Experience Courses

You only get one chance to make an excellent first impression!

REQUEST OUR COURSE CATALOG

FEATURED COURSE SERIES 

Acquire indispensable skills that will help boost dental office revenue and improve the health care of your patients

Customer Service Series 

 

This 5 course series will bring you and your organization the following benefits:

  • Teach your dental front desk staff how to consistently provide excellent patient experience 
  • Learn tools to  build patient trust and confidence in your dental office 
  • Create an environment that helps attract and retain patients 
  • Gain a competitive edge by interacting with patients with disabilities in sensitive, respectful ways
  • Equip front desk staff with standardized protocols to handle situations such as dental emergencies, lateness among others etc
dental front office reception proving customer service
yes

Getting Your Patients To Say Yes 

 

This 8 course series will bring you and your organization the following benefits:

  • Develop strategies that help you to increase treatment acceptance by patients
  • Overcome patient objections to treatment in ways that preserve relationships
  • Become more comfortable managing discussions about treatment
  • Understand how patients with different communication styles prefer treatments to be presented to them.

Sign Up For A Free Course 

Experience one of our courses to see the difference

Sign Up Now

A FEW MORE REASONS WHY  

Investing in patient experience is crucial to maintaining and growing the dental practice revenue.

Increase Profitability

Increase Productivity

Grow Your Brand

Create Patient Loyalty

Enjoy More Referrals

Decrease Cancellation Rates

Dental Practice Analysis

Take our self-assessment to learn whether or not your front-office, back-office, and management are operating optimally and using best practices.

Start Practice Analysis
ADA-CERP Recognized Provider

ADA-CERP Recognized Provider

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