How many new dental patients are you receiving per month? Even with the most loyal patient base and the highest quality practice experience, you will probably go backward if you do not see at least 20-30 new patients per month. That’s for a regular dental practice where the majority of patients schedule hygiene visits every six months. For a specialty practice such as orthodontics,...Read More
. B. AKey Performance Indicators and Your Dental Practice
When running a dental practice, specific measures can help you understand practice performance. These metrics or key performance indicators are useful to evaluate your practice’s performance. And, if you would be considering the acquisition of another dental practice.
There are infinite metrics that you could identify and...Read More
Let Your Patients Speak For And Grow Your Practice
If you have recently gone out to dinner at a new restaurant or are planning a Black Friday purchase, then chances are you have consulted online reviews and testimonials. We all do it! It’s become the new word of mouth and an essential part of your dental practice marketing strategy. Studies show that a whopping 88% of people trust online...Read More
After The Storm, Its Time To Rebuild Your Culture
As a dental manager, you will have dealt with a lot recently to make significant changes to your practice to provide quality care and top-class patient experiences within the new requirements and guidelines laid out by the various health- dental organizations and your state and city. It’s not been easy, but hopefully, you have managed to...Read More
Do you and your staff interact exactly the same way with all of your patients? If so, then your dental practice is missing out on opportunities to improve patients’ connections and boost treatment acceptance rates. A 2016 study conducted at the University of New Mexico Dental School indicated that “determination of patient personality type results in better patient communication...Read More
Simply filling the majority of your open dental appointment slots doesn’t necessarily mean that you’re achieving your full production and revenue potential. Like so many of our clients, you will likely be surprised by the impact effective scheduling strategies will have on your dental clinic’s bottom line. Even more surprising is that some of these practices can reduce stress and overtime,...Read More
Weave a commitment to customer service into the fabric of your organizational culture
I recently read an article in Forbes magazine on customer service. The article notes that “Customer service is not a department. It is a philosophy to be embraced by every employee – from the CEO to the most recently hired.” We couldn’t agree more. All employees in your dental clinic should understand the...Read More