As every practice owner and manager knows, one of the best ways to grow dental practice revenue is to convert more patients into treatment. Many dentists find selling uncomfortable. They can articulate the patient’s problem and how the proposed solution will benefit, but asking for the sale can be a difficult final step. We have some excellent tips for effective selling of dental...Read More
Opportunities and Key Considerations
This week, let’s talk about dental practice automation—the process of automating previously manual functions to improve accuracy, information security, speed, and efficiency. Automation allows your practice team to focus on other tasks, such as managing patients and providing a better patient experience. Automation and outsourcing are not always mutually...Read More
Diversity and Inclusion: A Leadership Conversation.
This year, 2020, will be memorable for many reasons. One notable area is the increased awareness of diversity in our society, including diversity in the workplace. The United States continues to become increasingly diverse, as we know. But, this change isn’t always reflected in the way we manage the dental practice workplace. The...Read More
Let Your Patients Speak For And Grow Your Practice
If you have recently gone out to dinner at a new restaurant or are planning a Black Friday purchase, then chances are you have consulted online reviews and testimonials. We all do it! It’s become the new word of mouth and an essential part of your dental practice marketing strategy. Studies show that a whopping 88% of people trust online...Read More
A dental practice needs well-trained experts in their traditional, assigned roles. But, cross-training is an inexpensive investment that will save the day.
Cross-Training Your Team To Manage Around The Challenges of Absenteeism
In a well-known quote, William Cowper once said, ‘variety is the spice of life, that gives it all its flavor,’ a common saying that applies to all aspects...Read More
Do you and your staff interact exactly the same way with all of your patients? If so, then your dental practice is missing out on opportunities to improve patients’ connections and boost treatment acceptance rates. A 2016 study conducted at the University of New Mexico Dental School indicated that “determination of patient personality type results in better patient communication...Read More
Simply filling the majority of your open dental appointment slots doesn’t necessarily mean that you’re achieving your full production and revenue potential. Like so many of our clients, you will likely be surprised by the impact effective scheduling strategies will have on your dental clinic’s bottom line. Even more surprising is that some of these practices can reduce stress and overtime,...Read More
When we think about excellent employees, most of us focus on skills, experience, and abilities. All of these are, of course, important. But the real game-changer in terms of employee performance is their mindset (i.e., outlook and attitude).
A well-known Stanford psychologist, Dr. Carol Dweck, studied student achievement for a couple of decades. She discovered that students fell into two...Read More