As every practice owner and manager knows, one of the best ways to grow dental practice revenue is to convert more patients into treatment. Many dentists find selling uncomfortable. They can articulate the patient’s problem and how the proposed solution will benefit, but asking for the sale can be a difficult final step. We have some excellent tips for effective selling of dental...Read More
Opportunities and Key Considerations
This week, let’s talk about dental practice automation—the process of automating previously manual functions to improve accuracy, information security, speed, and efficiency. Automation allows your practice team to focus on other tasks, such as managing patients and providing a better patient experience. Automation and outsourcing are not always mutually...Read More
Like most dentists, you went to Dental School to be a dentist. How much time of your dental training was related to practice management and business? Yet, to be a successful dental practice owner, you need to run your practice as a successful business. If you’re like many dentists, the managerial and administrative components of your practice will feel more burdensome every year. They could...Read More
How many new dental patients are you receiving per month? Even with the most loyal patient base and the highest quality practice experience, you will probably go backward if you do not see at least 20-30 new patients per month. That’s for a regular dental practice where the majority of patients schedule hygiene visits every six months. For a specialty practice such as orthodontics,...Read More
Diversity and Inclusion: A Leadership Conversation.
This year, 2020, will be memorable for many reasons. One notable area is the increased awareness of diversity in our society, including diversity in the workplace. The United States continues to become increasingly diverse, as we know. But, this change isn’t always reflected in the way we manage the dental practice workplace. The...Read More
Let Your Patients Speak For And Grow Your Practice
If you have recently gone out to dinner at a new restaurant or are planning a Black Friday purchase, then chances are you have consulted online reviews and testimonials. We all do it! It’s become the new word of mouth and an essential part of your dental practice marketing strategy. Studies show that a whopping 88% of people trust online...Read More
Whether or not you’re recruiting new employees at this exact moment, there will soon come a time when you’ll need to hire new staff. Many dental practice managers struggle with hiring, seeing it as a time-consuming task that drags you away from your normal daily responsibilities and puts pressure on the rest of your team as you try to manage short-handed. However, there is a...Read More
You have your practice up and running in the new normal. You’ve already re-engineered patient management to be ‘COVID proof’ at your office, for the health and safety of your patients as well as your staff. The pandemic has also likely forced you to limit the number of patients you can see each day. On top of that, you’ve probably also had some patients delay or cancel cleanings and treatments...Read More
Recently, a colleague shared with me a promotional email they had received from a dental practice, offering dental whitening at a discounted price. We assume it was sent to their entire patient database. This got me thinking – I wonder how successful this offer will be in generating business for them? As a dental practice consultant, I’m always curious about how individual practices market...Read More
A dental practice needs well-trained experts in their traditional, assigned roles. But, cross-training is an inexpensive investment that will save the day.
Cross-Training Your Team To Manage Around The Challenges of Absenteeism
In a well-known quote, William Cowper once said, ‘variety is the spice of life, that gives it all its flavor,’ a common saying that applies to all aspects...Read More