Opportunities and Key Considerations
This week, let’s talk about dental practice automation—the process of automating previously manual functions to improve accuracy, information security, speed, and efficiency. Automation allows your practice team to focus on other tasks, such as managing patients and providing a better patient experience. Automation and outsourcing are not always mutually...Read More
Diversity and Inclusion: A Leadership Conversation.
This year, 2020, will be memorable for many reasons. One notable area is the increased awareness of diversity in our society, including diversity in the workplace. The United States continues to become increasingly diverse, as we know. But, this change isn’t always reflected in the way we manage the dental practice workplace. The...Read More
After The Storm, Its Time To Rebuild Your Culture
As a dental manager, you will have dealt with a lot recently to make significant changes to your practice to provide quality care and top-class patient experiences within the new requirements and guidelines laid out by the various health- dental organizations and your state and city. It’s not been easy, but hopefully, you have managed to...Read More
A dental practice needs well-trained experts in their traditional, assigned roles. But, cross-training is an inexpensive investment that will save the day.
Cross-Training Your Team To Manage Around The Challenges of Absenteeism
In a well-known quote, William Cowper once said, ‘variety is the spice of life, that gives it all its flavor,’ a common saying that applies to all aspects...Read More
Dental practices all over the country are thrilled, and relieved, to be open again. Hopefully, the backlog of patients who missed their scheduled appointments this spring is keeping your clinic busy.
Despite the impact of COVID-19, marketing remains important to the health of your business. Particularly in light of the current uptick in cases, many patients may hesitate to schedule dental care...Read More
Do you think that offering training opportunities to your dental practice employees is a waste of money that will only result in your staff moving on to other jobs? According to the Society for Human Resources Management (SHRM), research has shown that the opposite is true—providing development opportunities for employees actually reduces staff turnover. SHRM goes on to say that “Employee...Read More