As every practice owner and manager knows, one of the best ways to grow dental practice revenue is to convert more patients into treatment. Many dentists find selling uncomfortable. They can articulate the patient’s problem and how the proposed solution will benefit, but asking for the sale can be a difficult final step. We have some excellent tips for effective selling of dental...Read More
Do you and your staff interact exactly the same way with all of your patients? If so, then your dental practice is missing out on opportunities to improve patients’ connections and boost treatment acceptance rates. A 2016 study conducted at the University of New Mexico Dental School indicated that “determination of patient personality type results in better patient communication...Read More
Do you think that offering training opportunities to your dental practice employees is a waste of money that will only result in your staff moving on to other jobs? According to the Society for Human Resources Management (SHRM), research has shown that the opposite is true—providing development opportunities for employees actually reduces staff turnover. SHRM goes on to say that “Employee...Read More
Simply filling the majority of your open dental appointment slots doesn’t necessarily mean that you’re achieving your full production and revenue potential. Like so many of our clients, you will likely be surprised by the impact effective scheduling strategies will have on your dental clinic’s bottom line. Even more surprising is that some of these practices can reduce stress and overtime,...Read More
When we think about excellent employees, most of us focus on skills, experience, and abilities. All of these are, of course, important. But the real game-changer in terms of employee performance is their mindset (i.e., outlook and attitude).
A well-known Stanford psychologist, Dr. Carol Dweck, studied student achievement for a couple of decades. She discovered that students fell into two...Read More