Opportunities and Key Considerations
This week, let’s talk about dental practice automation—the process of automating previously manual functions to improve accuracy, information security, speed, and efficiency. Automation allows your practice team to focus on other tasks, such as managing patients and providing a better patient experience. Automation and outsourcing are not always mutually...Read More
Diversity and Inclusion: A Leadership Conversation.
This year, 2020, will be memorable for many reasons. One notable area is the increased awareness of diversity in our society, including diversity in the workplace. The United States continues to become increasingly diverse, as we know. But, this change isn’t always reflected in the way we manage the dental practice workplace. The...Read More
. B. AKey Performance Indicators and Your Dental Practice
When running a dental practice, specific measures can help you understand practice performance. These metrics or key performance indicators are useful to evaluate your practice’s performance. And, if you would be considering the acquisition of another dental practice.
There are infinite metrics that you could identify and...Read More
After The Storm, Its Time To Rebuild Your Culture
As a dental manager, you will have dealt with a lot recently to make significant changes to your practice to provide quality care and top-class patient experiences within the new requirements and guidelines laid out by the various health- dental organizations and your state and city. It’s not been easy, but hopefully, you have managed to...Read More
While helping dental businesses to thrive and grow over the past decade, I’ve found that there’s one challenge that plagues nearly all of my clients—staff turnover. Below are some actions you can take to recruit and retain top talent.
First, let’s look at the typical staffing scenario in a dental practice. The front office staff person gives two weeks’ notice. The practice scrambles to hire a...Read More
Are you and your dental clinic staff thoroughly steeped in HIPAA compliance? If so, that’s terrific. You can rest easy knowing you’re not at risk for HIPAA violations—the fines for which can be frighteningly high.
If you’re unsure whether you’re totally on top of HIPAA compliance, see if you can answer the following questions correctly. Your success, or lack of success, will be a good...Read More
Mention “culture” to many dentists and it brings back dental school memories.
Dental office culture s a personality that defines what it’s like to work there, how the staff treats their patients, and what the staff’s fundamental beliefs and work ethics are. One of the challenges of growth in dental businesses, whether in one or multiple locations, is maintaining the...Read More
HR Skills For Your Dental Practice Manager
If you’re a dental practice owner, the following real-world headlines might give you some heartburn. U.S. Department of Labor investigation results in Tennessee dental practice paying $50,000 in back wages and liquidated damages (US Department of Labor)
Company to pay $584,000 for firing employees who demanded overtime (Washington Post)
Court orders...Read More