You have your practice up and running in the new normal. You’ve already re-engineered patient management to be ‘COVID proof’ at your office, for the health and safety of your patients as well as your staff. The pandemic has also likely forced you to limit the number of patients you can see each day. On top of that, you’ve probably also had some patients delay or cancel cleanings and treatments...Read More
In my consulting practice, I always begin work with new clients by doing a comprehensive practice analysis. An important component of this analysis is reviewing key financial metrics. One of those is the “age” of pending insurance claim payments. Recently, I was astonished to discover that one of my new clients had over $300,000 in unpaid insurance claims—some of which were more than 15 months...Read More