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It Is Time to Consider Switching to Virtual Learning
Online training has come a long way in the last two decades. With the plethora of e-learning authoring tools that have emerged, virtual learning is more effective and engaging than ever before. It’s also much more cost-effective than conventional classroom-based training. Following are just some of the advantages of e-learning over in-person training. Significant cost reduction. The...Read More
Strategies for Reducing Staff Turnover
While helping dental businesses to thrive and grow over the past decade, I’ve found that there’s one challenge that plagues nearly all of my clients—staff turnover. Below are some actions you can take to recruit and retain top talent. First, let’s look at the typical staffing scenario in a dental practice. The front office staff person gives two weeks’ notice. The practice scrambles to hire a...Read More
Maximize Cash Flow and Revenue: Dental Office Best Practices
In my consulting practice, I always begin work with new clients by doing a comprehensive practice analysis. An important component of this analysis is reviewing key financial metrics. One of those is the “age” of pending insurance claim payments. Recently, I was astonished to discover that one of my new clients had over $300,000 in unpaid insurance claims—some of which were more than 15 months...Read More