Diversity: How Well Does Your Practice Reflect Today’s America?
Diversity and Inclusion: A Leadership Conversation. This year, 2020, will be memorable for many reasons. One notable area is the increased awareness of diversity in our society, including diversity in the workplace. The United States continues to become increasingly diverse, as we know. But, this change isn’t always reflected in the way we manage the dental practice workplace. The...Read More
Effective Recruitment, An Investment In Your Dental Practice
Whether or not you’re recruiting new employees at this exact moment, there will soon come a time when you’ll need to hire new staff. Many dental practice managers struggle with hiring, seeing it as a time-consuming task that drags you away from your normal daily responsibilities and puts pressure on the rest of your team as you try to manage short-handed. However, there is a...Read More
Strategies for Reducing Staff Turnover
While helping dental businesses to thrive and grow over the past decade, I’ve found that there’s one challenge that plagues nearly all of my clients—staff turnover. Below are some actions you can take to recruit and retain top talent. First, let’s look at the typical staffing scenario in a dental practice. The front office staff person gives two weeks’ notice. The practice scrambles to hire a...Read More
Bring Your “A” Game to HIPAA Compliance
Are you and your dental clinic staff thoroughly steeped in HIPAA compliance? If so, that’s terrific. You can rest easy knowing you’re not at risk for HIPAA violations—the fines for which can be frighteningly high. If you’re unsure whether you’re totally on top of HIPAA compliance, see if you can answer the following questions correctly. Your success, or lack of success, will be a good...Read More